Ticket Item Builder 2017 Updates

848

Bulk Edit

An error message sometimes displayed after you updated items successfully.

911

Bulk Edit

The "Too many SOQL queries" error displayed when you tried to edit more than 25 items at once.

912

Item grid

Item updates took a long time to complete.

968

Keyword Search

Keyword searches didn’t return the correct values when you entered keywords that weren’t exact.

973

Item grid

Child quote items didn’t get added to tickets.

974

Item grid

Lookups with filters didn’t work.

975

Bulk Edit

Lookups didn’t open correctly.

982

Item picker

Currency fields didn’t display blank values correctly.

998

Item grid

Currency labels didn’t display correctly.

1020

Permissions

You could still add and delete items even if you didn’t have Create and Delete permission for the Ticket Item object.

1054

Item grid

A horizontal scroll bar didn’t display when there were too many fields to show on the screen at once.

1063

Item grid

Monetary values didn’t always display right justified in Currency fields.

1067

Item grid

Dependent fields didn’t work correctly.

1072

Validation Rules

Validation rules fired at the wrong time and prevented you from adding items.

1089

Item picker → Quote Item Picker tab

The list of available quote items didn’t change after you added quote items to a ticket.

1098

Item grid

The Ticket Item Builder crashed after adding items.

1101

Bulk Edit

An error message displayed when you tried to update items.

894

Item grid

When you edited a child item, the sort order of all items under the parent changed.

898

Bulk Update

Items didn’t update correctly if you had FieldFX Base Package v1.181 installed.

908

General

The Ticket Item Builder didn’t work correctly if you used the previous version of the Quoting feature.

909

Item grid

When you edited ticket items on the grid, the grid was slow to refresh and display the new information.

684

Item grid

You couldn’t delete dynamic parent items unless you deleted their child items first.

745

Item grid

When you added multiple scheduled crew members to a ticket, the associated contacts didn’t display next to the crew in the Item grid.

766

Fields

You couldn’t enter negative prices in currency fields.

768

Item Type filter

Record types you didn’t have permission to use displayed available for selection.

791

Statuses

Statuses didn’t control whether records were read-only.

792

Translation

Error messages displayed if you had missing translation keys in your static resource files.

793

Error Messages

Error messages didn’t display when you encountered an issue while using the bulk create or bulk delete feature.

795

Item grid

The Item grid didn’t resize when you resized the Item picker.

796

Item grid

Column headers didn’t align correctly.

798

Item grid

Lookup filters didn’t work for lookups shown on the grid.

810

Item grid

Items required by a rule didn’t get added until you refreshed the page.

813

Item grid

Inaccurate warning messages displayed when you tried to delete required items.

827

Bulk Edit

A vague error message displayed when you tried to bulk edit items that had Locked Description selected,

832

General

The Ticket Item Builder crashed in orgs using the Rule Engine.

833

Item grid

Items disallowed by a rule didn’t get removed until you refreshed the page.

834

Item picker → Scheduled Crew tab

When you added labor items to a dynamic parent, the items didn’t get added as child items.

840

Item picker

Values in number fields didn’t align correctly.

845

Item grid

Values in Date/Time fields didn’t update after a Bulk Edit until you refreshed the page.

846

Bulk Edit

Values didn’t get cleared from fields until you refreshed the page.

854

Item grid

After you edited a child item, the item displayed in duplicate in the Item grid.

875

Validation Rules

The Ticket Item Builder crashed when you entered invalid data and triggered a validation error.

877

Item grid

Search filters didn’t filter the Item grid correctly.

887

Fields

The Search window didn’t open when you clicked the magnifying glass on a lookup.