Advantages of the FieldFX Mobile App

The FieldFX Mobile App is the new version of accessing FieldFX on a mobile device, such as an iPad, Windows tablet, or Android tablet.

There are key differences in capabilities in the new FieldFX Mobile App and the existing FX Mobile.

Feature Previous FieldFX Mobile (called FX Mobile and FX Mobile Pro) FieldFX Mobile App

Platform

Web-based App

Standalone Apps for iPad, iPhone, Android tablet, Windows tablet

Accessibility

Internet browser (Chrome browser)

Dedicated App available on the platform’s app store (iPad/iPhone (App Store) / Android (Google Play Store) / Windows (Microsoft Store)).

  • Search in the app store for "FieldFX Mobile"

Custom Forms and Data Collection

n/a

Child eForms records appear in an editable grid under the parent record

Custom Objects (previously known as eForms) show up in separate tabs

FieldFX objects supported

Jobs, Tickets, and Quotes

Jobs, Tickets, Quotes, Work Orders, and Custom Objects (eForms)

Contact support for a complete list of supported objects.

Page Layouts

The fields showing up in the list view are defined by the Salesforce Page Layouts of the object

The fields are driven by the compact layouts of the object

Background Sync

Not Required

Required

  • The app automatically syncs when the user navigates away from the edit screen

Sync Profile for each mobile user

Not Required

ServiceMax DataGuide (DG)

Limited support

Fully Supported

For more information, see:

FieldFX Documentation Salesforce Documentation
  • n/a