Advantages of the FieldFX Mobile App

The FieldFX Mobile App is the new version of accessing FieldFX on a mobile device, such as an iPad, Windows tablet, or Android tablet.

There are key differences in capabilities in the new FieldFX Mobile App and the existing FX Mobile.

Feature Previous FieldFX Mobile
(called FX Mobile and FX Mobile Pro)		 FieldFX Mobile App

Platform

  • Web-based App

  • Standalone Apps for iPad, Android tablet, Windows tablet

Accessibility

  • Internet browser (Chrome browser)

  • Dedicated App available on the platform’s app store
    (iPad (App Store) / Android (Google Play Store) / Windows (Microsoft Store)).

    • Search in the app store for "FieldFX Mobile"

Custom Forms
and
Data Collection

  • n/a

  • Child eForms records appear in an editable grid under the parent record

  • Custom Objects (previously known as eForms) show up in separate tabs

FieldFX objects
supported

  • Jobs, Tickets, and Quotes

  • Jobs and Tickets

  • Work Orders are not supported
Contact support for a complete list of supported objects.

Page Layouts

Background
Sync

  • Not Required

  • Required

  • The app automatically syncs when the user navigates away from the edit screen

Sync Profile
for each mobile
user

  • Not Required

ServiceMax
DataGuide (DG)

  • Limited support

Recommended Reading

For more information, see:

FieldFX Documentation Salesforce Documentation

  • n/a