Read-Only Records

Introduction

When records reach a read-only status they become read-only. You can identify and configure read-only statuses in FieldFX Back Office. You can select to make records read-only in FieldFX Back Office and/or FieldFX Mobile.

Restrictions

Read-Only Quotes

Quotes are read-only for these modules:

In Module…​ You Can’t…​ Using…​

FieldFX Back Office

Add or Edit quote items

Quote Item Builder or FXL Data Grid

Quote Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Quote Items to a ticket in Back Office.

FieldFX Mobile

Add or Edit quote items

Edit quote details

Rule Engine

Doesn’t run on read-only quotes

Read-Only Jobs

Jobs are read-only under for these modules:

In Module…​ You Can’t…​ Using…​

FieldFX Back Office

Add or edit ticket items

Ticket Item Builder or FXL Data Grid

Ticket Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Ticket Items in Back Office.

FieldFX Mobile

Rule Engine

Doesn’t run on read-only jobs.

Read-Only Tickets

Tickets are read-only in these modules:

In Module…​ You Can’t…​ Using…​

FieldFX Back Office

Add or edit ticket items

The Ticket Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Ticket Items in Back Office.

FieldFX Mobile

Doesn’t run on read-only tickets.