FieldFX Mobile Updates
Introduction
This page shows the latest release notes for FieldFX Mobile. You can see the release channels that FieldFX Mobile uses for its release. Also, shown are the latest version numbers with the release dates. Each of the version numbers are linked to individual sections detailing what had changed.
For prior releases, see Older Releases for pages organized by year.
Release Channels
The release used on a mobile device is defined in the user’s profile.
Depending on what release a user profile has, FieldFX has four release channels for customers.
| Release Channel | Purpose | Update Frequency | Current Release (Deploy Date) |
|---|---|---|---|
Sync V4 Beta |
Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a lower frequency. |
Updates every four weeks on Tuesdays with the latest release |
4.0.1.4852 |
Sync V4 |
This channel is for those customers who want to update to just the released versions. |
Generally updates every four weeks on Tuesdays with the release previously on Sync V4 Beta |
4.0.1.4843 |
Sync V4 Quarterly Beta |
Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency. |
Next updates on September 7, 2021 to a release from Sync V4 |
4.0.1.4827 |
Sync V4 Quarterly |
Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency. |
Next updates on April 2022 to a release from Sync V4 Quarterly Beta |
4.0.1.4827 |
Release Table
This table shows the latest versions and when the channel was last updated with that version. Click on the version number to jump to that version.
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Release dates are subject to change. |
| Version | Release Date | Notes | Upgraded to Release Channel |
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Latest Version |
3/22/2023 |
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3/13/2023 |
This release resolves further reporting issues. |
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HOTFIX |
3/9/2023 |
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3/7/2023 |
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3/2/2023 |
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2/27/2023 |
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12/1/2022 |
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11/29/2022 |
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10/31/2022 |
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This version was upgraded and pushed as version 4.0.1.4816. |
10/6/2022 |
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9/13/2022 |
There are no customer-facing changes for this release. |
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8/9/2022 |
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4/19/2022 |
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2/22/2022 |
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1/31/2022 |
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Version |
Release Date |
Notes |
Upgraded to |
| For releases in 2021, see 2021 Releases. |
Release Notes
Version 4.0.1.4852 (3/22/2023)
Enhancements
| Issue # | Summary |
|---|---|
We have added custom advanced filter logic to FX Mobile reports that work the same as in Back Office. |
Bug Fixes
| Issue # | Summary |
|---|---|
We fixed an issue in FX Mobile when a user is working in Report Template in the Sync v4 Beta Release Channel, they get a white page. This hotfix version correctly shows the report template. |
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We fixed an issue in FX Mobile when a user tries to complete the signing of the form. This hotfix version enables the user to view, sign, and sync the form. |
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We fixed an issue in FX Mobile with the Time Zones if a specific users in the Central Time Zone on Mobile, the time is switched to Eastern Time Zone in the back office. The date time was incorrectly translated from the record detail to Mobile reports. |
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We fixed an issue in FX Mobile, not in Back Office, where certain customers were see an error for all PDF Reports. The issue was corrected and PDF reports can be seen in FX Mobile. |
Version 4.0.1.4842 (3/9/2023)
Bug Fixes
| Issue # | Summary |
|---|---|
We fixed an issue in FX Mobile when a user is working in Report Template in the Sync v4 Beta Release Channel, they get a white page. This hotfix version correctly shows the report template. |
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We fixed an issue in FX Mobile when a user tries to complete the signing of the form. This hotfix version enables the user to view, sign, and sync the form. |
Version 4.0.1.4841 (3/7/2023)
Version 4.0.1.4840 (3/2/2023)
Version 4.0.1.4838 (2/27/2023)
Enhancements
| Issue # | Summary |
|---|---|
We have made an enhancement for customers to migrate to the new date/time pickers used in FX Mobile. This release shows a new toggle on the FX Mobile home page so the user can use the new date/time pickers or the old date/time pickers. After April 18, 2023, the previous date/time pickers will be discontinued. See Job Date and Time Picker, Quote Date and Time Picker, or Ticket Date and Time Picker in FX Mobile for more information. |
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We have added the FX5__Job_Contact__c records to the Mobile Sync. Before, these records weren’t being synced. Job Contact is now an option under "Syncable Objects" in the Profile Wizard. |
Bug Fixes
| Issue # | Summary |
|---|---|
We fixed an issue where the fxl_file_viewer wasn’t syncing PDF Reports to Mobile and was blocking the reports from rendering. With this release, the PDF reports sync to mobile and the reports tab show the PDF report. |
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We fixed an issue where there were dashes in the name of the report. This caused issues tests by our FieldFX QA failed. When reports are now created, dashes have been removed from the name. |
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We fixed an issue where spaces in the Now, when the Sync Wizard saves the static resource, all the spaces in the name are replaced with the underscore character. |
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We fixed an issue where when created in Mobile had the name with dashes. |
Version 4.0.1.4827 (12/1/2022)
An internal issue was fixed that resolved a problem when some iOS devices went offline.
| This version includes all the changes from version 4.0.1.4826. |
Version 4.0.1.4826 (11/29/2022)
Enhancements
| Issue # | Summary |
|---|---|
We have added the Back Office reporting advanced filter logic in FieldFX Mobile. |
Bug Fixes
| Issue # | Summary |
|---|---|
We fixed an issue in FieldFX Mobile with iOS 16 and Safari where if an image is added, no error message is returned. Before, when trying to add an image, a |
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We fixed an issue where users on version 4.0.1.4818 using Sync V4 Beta weren’t able to open reports in FieldFX Mobile. |
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We fixed an issue so reports with percent fields are populated correctly as percent values and not decimal values. |
Version 4.0.1.4818 (10/31/2022)
Enhancements
| Issue # | Summary |
|---|---|
We have made an enhancement that if a user is using a Sync Profile, its displayed on the FieldFX dashboard. For more information, see FX Mobile Home page Version information. |
Version 4.0.1.4815 (10/6/2022)
| This version was upgraded and pushed as version 4.0.1.4816 |
Enhancements
| Issue # | Summary |
|---|---|
We have extended the userProfile helper in Mobile Reporting to show the $User and $Contact objects. With this release, these fields can now be used in the Report Editor. |
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We have enhanced FX Mobile so when an approved quotes needs to be turned into a job, the quote fields automatically populate on the job record. For more information, see Populate Job Fields from a Quote in FX Mobile. |
Version 4.0.1.4809 (8/9/2022)
Enhancements
| Issue # | Summary |
|---|---|
We have added a text control to FX Mobile in the DataGuide Form Designer section. The user can add text to the DataGuide form in FX Mobile of any length and use bold, italic, and underline. |
Bug Fixes
| Issue # | Summary |
|---|---|
We fixed an issue that clarifies an error message that appears in FX Mobile when a user, who doesn’t have the right permissions, tries to sync. For more information,
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In FX Mobile app, we fixed an issue where the spinning FX logo keeps going when a user is trying to click Sync or Upload buttons. The FX logo kept spinning even after the sync was completed. For more information on syncing data, see Step-by-Step Guides on syncing pending Changes and downloading updates. |
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We fixed an issue in the FieldFX Mobile Managed Package where an error message occurs when a user logs in FX Mobile:
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We fixed an issue where Jobs weren’t showing in a Ticket’s Work Area in the FX Mobile app. |
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We fixed an issue where a user couldn’t print a ticket (synced with the back office) from the iPad FX Mobile App. |
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We fixed an issue where if an object is excluded from a sync profile in FX Mobile. Sync was trying to access the object and the mobile upversion fails. |
Version 4.0.1.4795 (4/19/2022)
Version 4.0.1.4793 (2/22/2022)
Version 4.0.1.4786 (1/31/2022)
New Feature
| Issue # | Area | Description |
|---|---|---|
FX Forms |
We’ve added a feature so an FX Forms eForm can be linked to a FX EAM Work Order object. Previously, forms in FX Forms couldn’t be linked to the Work Order object. |
Enhancements
| Issue # | Area | Description |
|---|---|---|
Reports |
Use new font characters and symbols in Mobile We added that
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Reports |
Filter Report Templates by Custom Fields We added an option for the customer to filter report templates by custom fields. If the custom field value doesn’t match between the report template and items such as a job or a ticket, that template can’t be used. If the same custom fields match on both the report template and the job/ticket, the report shows up. |
Bug Fixes
| Issue # | Area | Description |
|---|---|---|
Report Templates |
We have fixed an issue wherein Report Templates if a summation is a negative number, the negative sign doesn’t appear. |
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Mobile Language Translations |
We fixed an issue where FX Mobile picks up the language static resource early in the sync and translates mobile before the user has to click on anything or even sees the initial sync screen. |
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Sync Event Viewer |
We fixed an issue where the same event was posting multiple times. We added a backend field so records are locked once a request is made. A second request will get the updated records. |
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DataGuide |
We fixed an issue where we deleted the "Removed" tag when a file is uploaded for a DataGuide form from mobile. |
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PDF Report Templates |
We fixed an issue where if a PDF report template was created in mobile, it falls of the device after a incremental sync if the autosync is enabled. |
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Ticket |
We fixed an issue where a ticket remains on the device after a non-sync status (complete) when auto sync is enabled. |