FieldFX Mobile App Updates

We fixed an issue on certain customer-specific DataGuide forms that previously froze the FieldFX Mobile App and displayed a “There was a problem rendering the form” error. These forms now open correctly.

Field users on iOS, Android, and Windows can launch and complete these affected forms without the app becoming unresponsive.

We fixed an issue where FieldFX Mobile app users can no longer manually enter latitude and longitude values into geolocation fields. Mobile users must now use the pin icon next to these fields to automatically populate them.

This update ensures greater data accuracy for location-based information in the app.

We fixed an issue where numeric fields in Job details in the FieldFX Mobile RN app did not accept negative values. Mobile users can once again type a minus sign (e.g., for fields like Site Longitude) in standard numeric fields that are integrated with external systems.

This restores parity with back office and classic mobile behavior so existing integrations depending on negative numeric values continue to work as expected.

We added functionality for technicians to filter the item picker to show only quote items when adding ticket items on a job linked to a quote. When the quote items section is selected, only quote items are displayed and users can add individual items or add all quote items at once.

Return and delivery tickets continue to only show job resources as sources, so existing workflows are unchanged.

We added functionality for users to see full column headers and cell values in grids that previously showed only truncated text with an ellipsis. Tapping a truncated header or long‑pressing a truncated read‑only cell opens a readable label or dialog with the full contents, while a normal tap on the row still opens the record as before.

This improves readability for long field names and large text fields across touch and non‑touch devices without changing existing navigation behavior.

We have added the functionality for users to open images on DataGuide forms and add freehand annotations directly on top of them from within a device‑optimized modal viewer. Annotations can be removed while the form is in progress, but once the form is submitted the annotated image is locked and the drawings are preserved everywhere that image is rendered (on‑screen form review, PDFs, and document templates).

This enables technicians to visually document details like equipment alignment or site conditions as billing justification without leaving the form.

We added functionality for Mobile Dynamic Grid (DG) Forms to now support Image question types enabling mobile users to view and use image questions as part of form completion.

This improves parity with forms configured/administered in the back office so image-based questions display correctly on FX Mobile. Note: updating or recreating a form version may clean up older saved image files on the device as part of app file-system cleanup.

We fixed an issue where two-column layouts on RN Mobile (eForms, Tickets, and Jobs) did not honor empty spaces from Sync Profile Manager, causing fields to shift columns and misalign. Layouts now match the Sync Profile configuration, including blank cells/spacing between left and right columns.

We fixed an issue where, after creating a new child eForm from a Job Inspection eForm, the parent eForm’s tabs were incorrectly displayed at the top of the child eForm. The child eForm now only shows its own tabs on iOS, Android, and Windows.

We updated the UI so in the regular (read-only) view of grids, rows now use zebra striping for better readability: odd-numbered rows use a white background and even-numbered rows use a gray background. This styling applies consistently across all objects and grid fields, including Job and AltSync fields, without changing the font or per-field background styles.