FieldFX Deprecated List
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These features have been deprecated and is no longer supported. You should switch to the Lightning Experience and use the tools FieldFX has there instead. If there is an alternative, it is show in the Description column. |
These are the features in FieldFX that have been deprecated.
For FieldFX Features previously deprecated, see Previous FieldFX Deprecated Features.
December 2023
Lightning Components
ServiceMax is retiring these Lightning Components as of December 18th, 2023:
| Deprecated Lightning Component | Alternative Component | ||
|---|---|---|---|
FXL Classic PBB CI Picker |
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FXL Classic QIB PBI Picker |
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FXL Classic TIB PBI Picker |
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FXL Classic IIB PBI Picker |
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FXL Classic TIB QI Picker |
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FXL Classic IIB TI Picker |
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FXL Search Result Grid |
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FXL Search Result Grid Wrapper |
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FXL Button Bar |
n/a.
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FXL Type Ahead Search Bar |
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FXL Data Grid |
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FXL xIB Host |
How Does This Affect Me?
After Dec 18, 2023 ServiceMax will discontinue support and enhancements for the components listed above. Any changes to the underlying technology resulting in the component not working correctly, will no longer be addressed. No additional functionality will be added to any of the listed components.
Why are these Features being Deprecated?
In an effort to take advantage of new technologies offered by Salesforce, the ServiceMax FieldFX team has replaced some of the legacy Lighting components with more feature-rich components utilizing updated Salesforce technology and also provides an enhanced user experience.
How Do I Tell If This Affects Me?
If you are using the Salesforce Lightning framework, you can determine whether you are using any of the components in Lightning Components List.
On the Lighting record page, click Edit Page and click on the component. The name appears in the top right.
What if I Don’t Take Action?
The component will continue working past the Dec 18, 2023 date. After that date, it might stop working if any of the underlying technology that is used to build the component changes.
Any additional feature requests for any of the listed components will not be honored past the Dec 18, 2023 date.
FieldFX Objects
ServiceMax is retiring the following FieldFX objects:
| Object | API Object Name |
|---|---|
Service Type |
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Service History |
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Preventive Maintenance Schedule |
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Preventive Maintenance Criterion |
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Credit Memo |
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Credit Memo Item |
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Credit Memo Applied |
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Payment |
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Payment Applied |
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Chart of Accounts |
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Attachment Ext |
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How Does This Affect Me?
After Dec 18, 2023 ServiceMax will discontinue support and enhancements for the objects listed above. Any changes to the underlying technology resulting in the object or associated components not working correctly, will no longer be addressed.
Why are these Features being Deprecated?
| Object | Purpose | Reason for Deprecation |
|---|---|---|
Service Type |
Part of the legacy LiquidFrameworks EAM module |
Object being replaced by newer version of the FieldFX EAM functionality |
Service History |
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Preventive Maintenance Schedule |
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Preventive Maintenance Criterion |
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Credit Memo |
Part of the LiquidFrameworks invoicing module |
Like functionality is handled by the ERP system, so the objects and associated functionality aren’t being utilized. |
Credit Memo Item |
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Credit Memo Applied |
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Payment |
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Payment Applied |
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Chart of Accounts |
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Attachment Ext |
Used by the FieldFX Mobile application for syncing files |
Attachments for syncing files are handled using updated technology rendering this object obsolete. |
How Do I Tell If This Affects Me?
Verify if you are using any of the listed objects.
To ensure you are validating the right object, please verify the object’s API Name (e.g. FX5__ObjectName__c) in Setup, as you might have several objects that share the same Name.
What Actions Can I Take?
If you are utilizing any of the original EAM objects, please contact your account manager to evaluate if there is an opportunity to upgrade to the new FieldFX EAM module.
If you are using any of the invoice module objects being deprecated, you can continue using them, as the ServiceMax product team is not planning on building replacement functionality for the Credit Memo and Payment functions.
HTML Reports
ServiceMax is retiring support for report templates written in HTML (Hypertext Markup Language) with the December 2023 release.
The HTML reports are used for generating customer-facing quote, ticket, and invoice documents.
How Does This Affect Me?
After Dec 18, 2023 ServiceMax will discontinue support and stop working on enhancements for report templates written in HTML. The report templates will continue working, however:
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HTML reports will not be editable with the out of the box report template writer. Therefore any changes to HTML reports will have to be done manually.
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Any change to the technology used to render report template that will make HTML reports not working correctly, will not be addressed.
Why are these Features being Deprecated?
ServiceMax has switched to PDF reports in order to make report templates:
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More portable, as PDF is a portable format whereas HTML is not. This means that the PDF report will render the same way across any platform.
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Easier to organize. With PDF reports, users can specify page number for example, whereas with HTML they cannot.
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More reliable. PDF reports are less permissive than HTML when it comes to syntax. This will prevent issues where an upgrade in a report viewer will cause a report to not render correctly.
How Do I Tell If This Affects Me?
Verify if the Report Template records (FX5__Report_Template__c) have only a .html document attached in the Related list.
What Actions Can I Take?
Contact your account manager to explore the possibility of converting the HTML reports to PDF.
What if I Don’t Take Action?
Reports written using HTML will continue to work, however, they won’t be editable with the Report Editor tool which outputs XML.
With HTML reports, you will not be able to fully take advantage of newly released features for PDF reports, such as translations, embedding DataGuide forms, and others.
You should use the Report Template Editor to create reports.