Grant Permission to Manage Portal

These steps grant the proper permissions to portal users to ensure they can log in and view what they are supposed to be able to view.

  1. From Setup, enter profile in the Quick Find box, then select Profiles.

  2. Complete the following:

    1. Open a user profile that needs to manage the portal.

    2. Under System, click System Permissions.

    3. Click Edit.

    4. Select View Global Header.

    5. Click Save.

  3. Repeat as necessary for other users.

  4. Continue with Add User Profile for Portal Users.

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