Job Copy Setup
Introduction
The Job Copy feature is available on the Job Search page in FieldFX Mobile.
Use Job Copy to add a new job by copying an existing job.
Prerequisites
To set up the Job Copy feature, you need to:
Have these user licenses | Have these permissions | Complete these tasks and review these topics before continuing |
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How Job Copy Works
When you add a new job using Job Copy:
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The job has a new tracking number.
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The job is in the status that has Initial Status Mobile selected.
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The following items don’t copy to the job:
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The Attachments feature in FieldFX has been deprecated and replaced with the Files API. To upload files to tickets or jobs, make sure the FXL File Viewer Lightning Components is added to the ticket or job record page.
Follow the steps in Set Up Attachments Using the Files API.
Exclude Fields from Copying
You can exclude fields from copying to new records by adding them to an FX_Job_Copy_Exclusion field set.
When you add fields to an FX_Job_Copy_Exclusion field set:
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Unique values in those fields don’t copy to new records
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Default values for those fields do copy to new records
Permanent Exclusions
Job Copy never copies data from the following fields:
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Id field
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External ID field
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Status field
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SyncID field
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Tracking Number field
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Auto Number fields
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Formula fields
Add an Exclusion Field Set
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From Setup, enter "object" in the Quick Find box, then select Objects.
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Click Job.
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Add the FX_Job_Copy_Exclusion field set:
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Under Field Sets, click New.
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In Field Set Label, enter
FX_Job_Copy_Exclusion
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In Where is this used, enter "Job Copy feature on the Job Search page in FieldFX Mobile".
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Click Save.
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Drag the fields you don’t want to copy into the In the Field Set list.
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Click Save.
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