System Requirements

Introduction

FieldFX has different system requirements for FieldFX Back Office (run on Salesforce) and FieldFX Mobile (which can be run on a table or iPad). Review the requirements below to ensure the equipment you have can run both parts of FieldFX.

FieldFX Back Office

Item Requirement

Internet Connection

Wired or Wi-Fi

Web Browser

Enable JavaScript, cookies, and TLS 1.2 for all browsers.

Google Chrome

For best performance, use the latest version.

FieldFX Mobile

Light Data Usage

Scenario Requirement

If you plan to:

  • Add less than 15 ticket items at once

  • Sync less than:

    1000

    accounts

    1000

    contacts

    1000

    equipment records

    2

    price books

A device with at least 2 GB RAM, such as:

Heavy Data Usage

Scenario Requirement

If you plan to:

  • Add more than 15 ticket items at once

  • Sync more than:

    1000

    accounts

    1000

    contacts

    1000

    equipment records

    2

    price books

A device with at least 2 GB RAM, such as:

Other Requirements

Android Tablets

Item Requirement

Operating System

Android 4.4.2 or later.

For best performance, use the latest version.

Internet Connection

GPS-equipped hardware or an Internet connection is required to record geolocations.

WiFi, wired, or cellular connection required to sync data

RAM

2 GB or more

FieldFX Mobile doesn’t run with less than 2GB.

Use FieldFX Mobile Pro

Search FieldFX Mobile Pro in the Google Play store or go to https://play.google.com/store/apps/details?id=com.liquidframeworks.fieldfxc&hl=en_US&gl=US

iPads

Item Requirement

Model

Wi-Fi + Cellular models have Assisted GPS (A-GPS), which allows you to record geolocations without an internet or cellular network connection.

  • iPad Air 2 or newer

  • iPad Mini 4 or newer

  • iPad Pro any model

Operating System

  • iOS 11 or later

  • iPadOS 13.1 or later

    (Remember to always test thoroughly before upgrading software on devices.)

RAM

2 GB or more

iPads with less than 2 GB RAM are unsuitable.

Internet Connection

Wi-Fi only models must be connected to the Internet (that is, online) to record geolocations. Cellular-equipped models can record geolocation while offline.

WiFi, wired, or cellular connection required to sync data

Use FieldFX Mobile Pro

Search FieldFX Mobile Pro in the App Store or go to https://apps.apple.com/us/app/fieldfx-mobile-pro/id1525013862

Windows Devices

Item Requirement

Operating System

Windows 10 or later

For best performance, use the latest version.

Internet Connection

GPS-equipped hardware or an Internet connection is required to record geolocations.

WiFi, wired, or cellular connection required to sync data

RAM

4 GB or more

FieldFX Mobile doesn’t run with less than 4GB.

Use FieldFX Mobile Pro

Go to https://windows.fieldfx.com/index.html