System Requirements
Introduction
FieldFX strongly recommends that you use the same environment as your actual end-user experience. Use a configuration identical to your expectations for production. Test using the same geographic location, hardware, browser, network settings, and the expected concurrent users for shared hardware like virtual desktops, iOS/Android tablets, and Windows or iOS laptops.
FieldFX has different system requirements for FieldFX Back Office (run on Salesforce) and FieldFX Mobile (which can be run on a Android tablet or iPad). Review the requirements below to ensure the equipment you have can run both parts of FieldFX.
In addition to the requirements below, see the following:
| To allow for innovation and to keep Salesforce current in the rapidly evolving mobile market, minimum platform requirements are subject to change at the sole discretion of Salesforce, with or without advance notice. |
FieldFX Back Office
| To protect your company data, we only support OS versions that get security updates from the device manufacturer |
| Item | Requirement | ||||
|---|---|---|---|---|---|
Internet Connection |
Wired or Wi-Fi |
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Web Browser
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Google Chrome
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FieldFX Mobile
| To protect your company data, we only support OS versions that get security updates from the device manufacturer. |
Data Usage
| Light | Heavy | |||||||||||||||||||||
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Scenario |
If you plan to add less than 15 tickets at once or sync less than:
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If you plan to add more than 15 tickets at once or sync more than:
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Requirement |
At least 8 GB of RAM, with 3 GB available for Salesforce browser tabs/FIELDFX app See Other Requirements for Hardware Specifications. |
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Other Requirements
| Android Tablets | iPads | Window Devices | ||||||||||
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Model |
If you have questions on whether or not a tablet model is support or not, you can contact your account representative.
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FieldFX can be used on Windows laptops and Windows Surface Pro tablets. |
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Operating System |
The current version and previous version is supported.
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Internet Connection |
Wi-Fi + Cellular models have Assisted GPS (A-GPS), which allows you to record geolocations without an internet or cellular network connection.
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RAM Memory |
At least 8 GB of RAM, with 3 GB available for Salesforce browser tabs/FIELDFX app |
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2 GB or more
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Android Tablets |
iPads |
Window Devices |
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