FieldFX Mobile App Overview :: FieldFX Documentation

Introduction

The FieldFX Mobile app can work on Android, iOS, and Windows. It is designed to work on tablets and laptops of these platforms.

To use the FieldFX Mobile app, your hardware and software must meet the requirements in Requirements.

The main page is the Jobs list when you log into the FieldFX Mobile App.

Currently, the FieldFX Mobile App only supports jobs and tickets.

Features

Support for
Production and
Sandbox Logins

Current FieldFX Mobile functionality

Custom Domain Support

Sync Diagnostics

Full Sync
View Manifest
View Logs

Jobs

List View

Current FieldFX Mobile functionality
List Views currently use sObject compact layouts with a limited number of fields
Landscape mode shows more fields than portrait

Edit Screen

Current FieldFX Mobile Functionality

DataGuide
at Job Level

Report
Generation

eForm
Support

Improvement over FieldFX Mobile
eForms show on their own tab

Files

Current FieldFX Mobile functionality

Status
Transitions

Tickets

Edit Screen

Current FieldFX Mobile functionality

Add Items
(Ticket Item
Picker)

Improvement over FieldFX Mobile
if the item is quoted, only quote items appear in search

Editable
Ticket
Grid

Current FieldFX Mobile functionality

eForm Support

Improvement over FieldFX Mobile
eForms show on their own tab

DataGuide

Current FieldFX Mobile functionality

Files

Report
Generation

Status
Transition

Screen Saves

Improvement over FieldFX Mobile
Changes to edit screen saved only if user navigates away from screen, not every time a field is edited

DataGuide
Copy
(NEW)

User can create a new DG Form by copying a submitted form

Field-level
Undo Option
(NEW)

User can undo field level changes

Parent eForm
DataGuide Support
(NEW)

DataGuide forms can be generated on parent eForm records

Child eForms

Improvement over FieldFX Mobile
Child eForm records are shown in editable grid under parent eForm

Field Updates

Improvement over FieldFX Mobile

Translations

The FieldFX Mobile App utilizes custom labels instead of a static resource file

New Sync
Engine

The sync speed is improved by making less database calls than previously and using a filter to determine if the data the user needs instead of relying on an AltSync formula

Device Storage

The FieldFX Mobile App requires sufficient available storage space on the user’s device to download FieldFX data.

If a lack of storage prevents syncing, review the content on the device and remove unneeded apps and pictures to free space.

If the devices uses more than 80% of its available storage, a warning displays on the Sync screen.

Tap on the warning bar to display a tip on what to do increase available storage.

FieldFX Mobile App Overview

Introduction

Features

Device Storage

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