FieldFX Mobile App Overview

Introduction

The FieldFX Mobile app can work on Android, iOS, and Windows. It is designed to work on tablets and laptops of these platforms. To use the FieldFX Mobile app, your hardware and software must meet the requirements in Requirements.

Mobile Beta App Icon Mobile App Icon

FieldFXMobileApp Betaicon

FieldFXMobileApp icon

There is also the FieldFX Mobile Beta App which uses the same documentation as the FieldFX Mobile App. The only differences being the icon and its frequency of update. Check your app store and look for this icon.

The main page is the Jobs list that appears when you log into the FieldFX Mobile App.

Currently, the FieldFX Mobile App only supports jobs and tickets.

Features

Support for
Production and
Sandbox Logins

  • Current FieldFX Mobile functionality

Custom Domain Support

Sync Diagnostics

  • Full Sync

  • View Manifest

  • View Logs

Jobs

List View

  • Current FieldFX Mobile functionality

  • List Views currently use sObject compact layouts with a limited number of fields

  • Landscape mode shows more fields than portrait

Edit Screen

  • Current FieldFX Mobile Functionality

DataGuide
at Job Level

Report
Generation

eForm
Support

  • Improvement over FieldFX Mobile

  • eForms show on their own tab

Files

  • Current FieldFX Mobile functionality

Status
Transitions

Tickets

Edit Screen

  • Current FieldFX Mobile functionality

Add Items
(Ticket Item
Picker)

  • Improvement over FieldFX Mobile

  • if the item is quoted, only quote items appear in search

Editable
Ticket
Grid

  • Current FieldFX Mobile functionality

eForm Support

  • Improvement over FieldFX Mobile

  • eForms show on their own tab

DataGuide

  • Current FieldFX Mobile functionality

Files

Report
Generation

Status
Transition

Screen Saves

  • Improvement over FieldFX Mobile

  • Changes to edit screen saved only if user navigates away from screen, not every time a field is edited

DataGuide
Copy
(NEW)

  • User can create a new DG Form by copying a submitted form

Field-level
Undo Option
(NEW)

  • User can undo field level changes

Parent eForm
DataGuide Support
(NEW)

  • DataGuide forms can be generated on parent eForm records

Child eForms

  • Improvement over FieldFX Mobile

  • Child eForm records are shown in editable grid under parent eForm

Field Updates

  • Improvement over FieldFX Mobile

Translations

  • The FieldFX Mobile App utilizes custom labels instead of a static resource file

New Sync
Engine

  • The sync speed is improved by making less database calls than previously and using a filter to determine if the data the user needs instead of relying on an AltSync formula

Device Storage

The FieldFX Mobile App requires sufficient available storage space on the user’s device to download FieldFX data.

If a lack of storage prevents syncing, review the content on the device and remove unneeded apps and pictures to free space.

If the devices uses more than 80% of its available storage, a warning displays on the Sync screen.

Tap on the warning bar to display a tip on what to do increase available storage.

Recommended Reading

For more information, see:

FieldFX Documentation Salesforce Documentation

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