FieldFX Mobile Updates

Introduction

This page shows the latest release notes for FieldFX Mobile. You can see the release channels that FieldFX Mobile uses for its release. Also, shown are the latest version numbers with the release dates. Each of the version numbers are linked to individual sections detailing what had changed.

For prior releases, see Older Releases for pages organized by year.

Release Channels

The release used on a mobile device is defined in the user’s profile.

Depending on what release a user profile has, FieldFX has four release channels for customers.

Release Channel Purpose Update Frequency

Sync V4

This channel is for those customers who want to update to just the released versions.

Generally updates every four weeks on Tuesdays with the release previously on Sync V4 Beta

Sync V4 Beta

Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a lower frequency.

Updates every four weeks on Tuesdays with the latest release

Sync V4 Quarterly

Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency.

Next updates on April 2022 to a release from Sync V4 Quarterly Beta

Sync V4 Quarterly Beta

Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency.

Next updates on September 7, 2021 to a release from Sync V4

Release Table

This table shows the latest versions and when the channel was last updated with that version. Click on the version number to jump to that version.

Release dates are subject to change.

Version Release Date Notes

Latest Version
4.0.1.4827

12/1/2022

Upgraded to
Release Channel

On

Sync V4 Beta

12/1/2022

11/29/2022

Upgraded to
Release Channel

On

Sync V4 Beta

11/29/2022

Enhancements

622

Bug Fixes:

1099, 1097, and 1100

10/31/2022

Upgraded to
Release Channel

On

Sync V4 Beta

11/1/2022

Enhancements:

829

10/6/2022

Upgraded to
Release Channel

On

Sync V4 Beta

10/6/2022

Sync V4

11/1/2022

Enhancements:

936, 630

Bug Fixes

929

9/13/2022

Upgraded to
Release Channel

On

Sync V4 Beta

9/22/2022

Sync V4

9/13/2022

There are no customer-facing changes for this release.

8/9/2022

Upgraded to
Release Channel

On

Sync V4 Beta

8/9/2022

Enhancements:

698

Bug Fixes:

323, 804, 805, 592, 819, and 283

4/19/2022

Upgraded to
Release Channel

On

Sync V4

4/19/2022

Sync V4 Beta

3/22/2022

Bug Fixes

70 and 17

2/22/2022

Upgraded to
Release Channel

On

Sync V4

3/22/2022

Sync V4 Beta

2/22/2022

Bug Fixes

1008, 916, and 988

1/31/2022

Upgraded to
Release Channel

On

Sync V4

4/19/2022

Sync V4 Beta

3/22/2022

Sync V4 Quarterly Beta

2/22/2022

New Features

986

Enhancements:

6 and 9

Bug Fixes

989, 997, 684, 205, 975, and 980

For releases in 2021, see 2021 Releases.

Release Notes

Version 4.0.1.4827 (12/1/2022)

An internal issue was fixed that resolved a problem when some iOS devices went offline.

Version 4.0.1.4826 (11/29/2022)

Enhancements

Issue # Summary

622

We have added the Back Office reporting advanced filter logic in FieldFX Mobile.

Bug Fixes

Issue # Summary

1099

We fixed an issue in FieldFX Mobile with iOS 16 and Safari where if an image is added, no error message is returned.

Before, when trying to add an image, a FieldFX Needs to reload. FieldFX failed to save your last action message.

1097

We fixed an issue where users on version 4.0.1.4818 using Sync V4 Beta weren’t able to open reports in FieldFX Mobile.

1100

We fixed an issue so reports with percent fields are populated correctly as percent values and not decimal values.

Version 4.0.1.4818 (10/31/2022)

Enhancements

Issue # Summary

829

We have made an enhancement that if a user is using a Sync Profile, its displayed on the FieldFX dashboard.

For more information, see FX Mobile Home page Version information.

Version 4.0.1.4815 (10/6/2022)

Enhancements

Issue # Summary

936

We have extended the userProfile helper in Mobile Reporting to show the $User and $Contact objects. With this release, these fields can now be used in the Report Editor.

630

We have enhanced FX Mobile so when an approved quotes needs to be turned into a job, the quote fields automatically populate on the job record.

Bug Fixes

Issue # Summary

929

We fixed an issue in Back Office where if a user accepts the EULA, a blank screen appears instead of the sync screen. With this release, if the user accept the EULA in Back Office, the sync screen is shown.

Version 4.0.1.4812 (9/13/2022)

There are no customer-facing changes for this release.

Version 4.0.1.4809 (8/9/2022)

Enhancements

Issue # Summary

698

We have added a text control to FX Mobile in the DataGuide Form Designer section. The user can add text to the DataGuide form in FX Mobile of any length and use bold, italic, and underline.

Bug Fixes

Issue # Summary

323

We fixed an issue that clarifies an error message that appears in FX Mobile when a user, who doesn’t have the right permissions, tries to sync.

For more information,

804

In FX Mobile app, we fixed an issue where the spinning FX logo keeps going when a user is trying to click Sync or Upload buttons. The FX logo kept spinning even after the sync was completed.

805

We fixed an issue in the FieldFX Mobile Managed Package where an error message occurs when a user logs in FX Mobile:

Error: FX5__Ticket__c projections CAUSE: Cannot read properties of undefined (reading 'objectType') .

819

We fixed an issue where Jobs weren’t showing in a Ticket’s Work Area in the FX Mobile app.

592

We fixed an issue where a user couldn’t print a ticket (synced with the back office) from the iPad FX Mobile App.

283

We fixed an issue where if an object is excluded from a sync profile in FX Mobile. Sync was trying to access the object and the mobile upversion fails.

Version 4.0.1.4795 (4/19/2022)

Bug Fixes

Issue # Summary

70

We fixed an issue where a report renders on a mobile report without a watermark.

17

We fixed an issue where Mobile now pulls the latest .XML report template.

Version 4.0.1.4793 (2/22/2022)

Bug Fixes

Issue # Summary

1008

We fixed an issue so the percent field displays correctly on a compact layout.

916

We fixed an issue so the ticket status change is now reflected in the ticket card.

988

We fixed an issue in the sync config where price book items are now downloading on an incremental sync.

Version 4.0.1.4786 (1/31/2022)

New Feature

Issue # Area Description

986

FX Forms

We’ve added a feature so an FX Forms eForm can be linked to a FX EAM Work Order object. Previously, forms in FX Forms couldn’t be linked to the Work Order object.

Enhancements

Issue # Area Description

6

Reports

Use new font characters and symbols in Mobile

We added that

  • Reports render in Chinese if SansSimplifiedChinese is chosen as a font.

  • If the symbol font is chosen, checkmarks can be used.

  • When mobile is offline, the reports still render in Chinese.

9

Reports

Filter Report Templates by Custom Fields

We added an option for the customer to filter report templates by custom fields. If the custom field value doesn’t match between the report template and items such as a job or a ticket, that template can’t be used. If the same custom fields match on both the report template and the job/ticket, the report shows up.

Bug Fixes

Issue # Area Description

989

Report Templates

We have fixed an issue wherein Report Templates if a summation is a negative number, the negative sign doesn’t appear.

997

Mobile Language Translations

We fixed an issue where FX Mobile picks up the language static resource early in the sync and translates mobile before the user has to click on anything or even sees the initial sync screen.

684

Sync Event Viewer

We fixed an issue where the same event was posting multiple times. We added a backend field so records are locked once a request is made. A second request will get the updated records.

205

DataGuide

We fixed an issue where we deleted the "Removed" tag when a file is uploaded for a DataGuide form from mobile.

975

PDF Report Templates

We fixed an issue where if a PDF report template was created in mobile, it falls of the device after a incremental sync if the autosync is enabled.

980

Ticket

We fixed an issue where a ticket remains on the device after a non-sync status (complete) when auto sync is enabled.

Older Releases