FieldFX Mobile Updates
Introduction
This page shows the latest release notes for FieldFX Mobile. You can see the release channels that FieldFX Mobile uses for its release. Also, shown are the latest version numbers with the release dates. Each of the version numbers are linked to individual sections detailing what had changed.
For prior releases, see Older Releases for pages organized by year.
Release Channels
The release used on a mobile device is defined in the user’s profile.
Depending on what release a user profile has, FieldFX has four release channels for customers.
Release Channel | Purpose | Update Frequency | Current Release (Deploy Date) |
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Sync V4 Beta |
Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a lower frequency. |
Updates every four weeks on Tuesdays with the latest release |
4.0.1.4879 |
Sync V4 |
This channel is for those customers who want to update to just the released versions. |
Generally updates every four weeks on Tuesdays with the release previously on Sync V4 Beta |
4.0.1.4875 |
Sync V4 Quarterly Beta |
Use the beta channel to test out new features before they are deployed to the bulk of FieldFX’s user base. Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency. |
Next updates on September 7, 2021 to a release from Sync V4 |
4.0.1.4827 |
Sync V4 Quarterly |
Use the quarterly channel if you just don’t want or need frequent upgrades, you get more stability but the updates are at a frequency. |
Next updates on April 2022 to a release from Sync V4 Quarterly Beta |
4.0.1.4827 |
Release Table
This table shows the latest versions and when the channel was last updated with that version. Click on the version number to jump to that version.
Release dates are subject to change. |
Version | Release Date | Notes | Upgraded to Release Channel |
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Latest Version |
1/16/24 |
We have made minor non-customer-facing fixes to support the new upcoming FieldFX Mobile app and added support for ServiceMax DataGuide. |
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11/7/23 |
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8/21/23 |
Due to an internal error, a new version was released to correct it. |
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8/15/23 |
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6/26/23 |
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6/22/23 |
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5/23/23 |
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5/2/23 |
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3/30/23 |
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3/22/23 |
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3/13/23 |
This release resolves further reporting issues. |
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HOTFIX |
3/9/23 |
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3/7/23 |
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3/2/23 |
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2/27/23 |
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For older releases, see |
Release Notes
Version 4.0.1.4879 (1/16/24)
We have made minor non-customer-facing fixes to support the new upcoming FieldFX Mobile app and added support for ServiceMax DataGuide.
Version 4.0.1.4875 (11/7/23)
Type | Issue | Summary |
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We fixed an issue in Mobile Rollups where Mobile Roll-ups are now supported for Work Tasks in FieldFX Mobile. |
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We fixed an issue in Mobile Validations where the Mobile Validation are now supported in Work Task Steps in FieldFX Mobile. |
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We have fixed a PDF Report issue where a signed report would drop off from FieldFX Mobile regardless of the metadata setting on the related Content Version record in Salesforce. This version enables a signed report PDF and previously signed forms to appear on the FieldFX Mobile report screen when the Sync to Mobile is set to true on the related Content Version record. |
Version 4.0.1.4869 (8/15/23)
Enhancements
Issue # | Summary |
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We made an enhancement to FX Mobile for additional font support to render in these languages:
Now you can select an available language in a dropdown in the top left of the FX Mobile reports screen. |
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We have made an enhancement in Mobile Filters that allows the user to bulk edit Lookup Filters with simple filters. For more FX Mobile information, see: |
Bug Fixes
Issue # | Summary |
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We fixed an issue in FX Mobile where DataGuide forms with |
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We fixed an issue in FX Mobile where field updates still commit changes even when the Mobile Validation rule fails. |
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We fixed in issue in FX Mobile DataGuide that causes a |
Version 4.0.1.4863 (6/26/23)
Version 4.0.1.4862 (6/22/23)
Enhancements
Issue # | Summary |
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We have added an enhancement in FieldFX Mobile so a report can be chosen to localized in another language when rendered. The report will render in the default localization set in the report template. For more information,
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Version 4.0.1.4858 (5/23/23)
Version 4.0.1.4856 (5/2/23)
Enhancements
Issue # | Summary |
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We have made an enhancement so a user can toggle an app setting in FX Mobile to specify what to use for authentication. With the app setting, an MDM system can control the login setup for the device. |
Bug Fixes
Issue # | Summary |
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We fixed an issue on the Work Order object to honor the dependent picklist. A user can select any primary picklist value in combination with any dependent picklist value. Before, a sync error occurs and the work order isn’t created in back office and disappears in Mobile. This version corrects this so the use can select dependent value and the work order is created and appears in Back Office and in Mobile. |
Version 4.0.1.4853 (3/30/23)
Bug Fixes
Issue # | Summary |
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1455 |
We fixed an issue in FX Mobile where a user can’t create and save Work Orders. These customers had no issue creating and saving Work Orders in Back Office. This release allows user who local is set to English (Canada) can create and save work orders in FX Mobile. Also, users can pick values for date/time fields and access the work orders offline. |
Version 4.0.1.4852 (3/22/23)
Enhancements
Issue # | Summary |
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We have added custom advanced filter logic to FX Mobile reports that work the same as in Back Office. |
Bug Fixes
Issue # | Summary |
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We fixed an issue in FX Mobile when a user is working in Report Template in the Sync v4 Beta Release Channel, they get a white page. This hotfix version correctly shows the report template. |
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We fixed an issue in FX Mobile when a user tries to complete the signing of the form. This hotfix version enables the user to view, sign, and sync the form. |
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We fixed an issue in FX Mobile with the Time Zones if a specific users in the Central Time Zone on Mobile, the time is switched to Eastern Time Zone in the back office. The date time was incorrectly translated from the record detail to Mobile reports. |
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We fixed an issue in FX Mobile, not in Back Office, where certain customers were see an error for all PDF Reports. The issue was corrected and PDF reports can be seen in FX Mobile. |
Version 4.0.1.4842 (3/9/23)
Bug Fixes
Issue # | Summary |
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We fixed an issue in FX Mobile when a user is working in Report Template in the Sync v4 Beta Release Channel, they get a white page. This hotfix version correctly shows the report template. |
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We fixed an issue in FX Mobile when a user tries to complete the signing of the form. This hotfix version enables the user to view, sign, and sync the form. |
Version 4.0.1.4841 (3/7/23)
Version 4.0.1.4840 (3/2/23)
Version 4.0.1.4838 (2/27/23)
Enhancements
Issue # | Summary |
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We have made an enhancement for customers to migrate to the new date/time pickers used in FX Mobile. This release shows a new toggle on the FX Mobile home page so the user can use the new date/time pickers or the old date/time pickers. After April 18, 2023, the previous date/time pickers will be discontinued. See Job Date and Time Picker, Quote Date and Time Picker, or Ticket Date and Time Picker in FX Mobile for more information. |
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We have added the FX5__Job_Contact__c records to the Mobile Sync. Before, these records weren’t being synced. Job Contact is now an option under "Syncable Objects" in the Profile Wizard. |
Bug Fixes
Issue # | Summary |
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We fixed an issue where the fxl_file_viewer wasn’t syncing PDF Reports to Mobile and was blocking the reports from rendering. With this release, the PDF reports sync to mobile and the reports tab show the PDF report. |
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We fixed an issue where there were dashes in the name of the report. This caused issues tests by our FieldFX QA failed. When reports are now created, dashes have been removed from the name. |
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We fixed an issue where spaces in the Now, when the Sync Wizard saves the static resource, all the spaces in the name are replaced with the underscore character. |
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We fixed an issue where when created in Mobile had the name with dashes. |