Read-Only Records
Introduction
When records reach a read-only status they become read-only. You can identify and configure read-only statuses in FieldFX Back Office. You can select to make records read-only in FieldFX Back Office and/or FieldFX Mobile.
Restrictions
Read-Only Quotes
Quotes are read-only for these modules:
| In Module… | You Can’t… | Using… |
|---|---|---|
FieldFX Back Office |
Add or Edit quote items |
Quote Item Builder or FXL Data Grid Quote Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Quote Items to a ticket in Back Office. |
FieldFX Mobile |
Add or Edit quote items |
|
Edit quote details |
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Doesn’t run on read-only quotes |
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Read-Only Jobs
Jobs are read-only under for these modules:
| In Module… | You Can’t… | Using… | ||||
|---|---|---|---|---|---|---|
FieldFX Back Office |
Add or edit ticket items |
Ticket Item Builder or FXL Data Grid Ticket Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Ticket Items in Back Office. |
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FieldFX Mobile |
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Read-Only Tickets
Tickets are read-only in these modules:
| In Module… | You Can’t… | Using… | ||||
|---|---|---|---|---|---|---|
FieldFX Back Office |
Add or edit ticket items |
Ticket Item Builder or FXL Data Grid Ticket Item Builder has been deprecated. Configure FX Item Picker Lightning Component Options for adding Ticket Items in Back Office. |
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FieldFX Mobile |
|
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Doesn’t run on read-only tickets. |
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