FieldFX 24R2

This release has the following changes:

Table 1. Release Features - Click on the link below to jump to that section
FieldFX Mobile App Base Package Other Packages
  • App that can run on Windows, Android, and iOS

  • Replaces the existing FieldFX Mobile

The release is scheduled to be pushed to Sandbox orgs on 7/22/24 and to Production orgs starting on 8/12/24. For specific push upgrade dates, see Push Upgrades > 2024 Push Upgrade Schedule > FieldFX 24R2.

FieldFX Mobile App

We have created a new FieldFX Mobile application that can run on Android, iOS, and Windows tablets.

This app has these feature:

To use the FieldFX Mobile app, your hardware and software must meet the requirements in Requirements.

Look-ups

In the app, you can click on a look up field to search the list of qualified records. The search layout determines the available columns in FieldFX Back Office. The user can filter their own search criteria.

A new filter mechanism is available for the look-up fields on jobs, accounts, and price books. When clicking on a look-up, FieldFX Mobile evaluates the filter for the field defined in the static resource file.

Using a look-up field on a job page only shows records meeting the defined filter criteria in the static resource file accessible to a user.

If the filter criteria is blank or doesn’t exist in the static resource file, all records a user has access to are shown.

The read only grid shown to the user has:

  • The list of fields are retrieved from the search layout for the given type

  • An open search field

  • Can be sorted

  • Use a dynamic loading mechanism

File Handling

The FieldFX Mobile App can handle files by creating a file list page, pick a file from a file on the device, a stored image, or access the device’s camera.

If the sync config profile file deletion setting is enabled, a long press on the file deletes the file. This is only for uploaded files from the device and no downloaded files.

Report Generation

You can view and create reports in FieldFX Mobile.

You can also:

  • List the reports for the parent object

  • Allow users to choose the template they want to render

  • Create XML, HTML, and PDF reports

  • Capture images to an XML and HTML reports

  • Sign a report

  • Embed a stamp in a report

  • If the report is configured to show the status, it should.

  • If the stamp is configured to attach the file, it should generate an attachment

  • Print a report

  • Populate Report Signed and Stamp Captured fields on the parent object if available

Translations

Translations are supported in the new app.

New custom label conventions have been added. Label names are in three parts:

Part Description Example

1

Prefix for the app where it belongs

FXMobile_

2

Sub-category
If the sub-category is General, then it is a label re-used in several places throughout the app. Otherwise the label is specific and is only used in one place/area in the application.

FXMobile_General_Yes

3

The unique name of the label for the area it resides in.

FXMobile_DG_ConfirmSubmit

Record Copy

You can copy a record and depending on the type, only these actions can be completed:

  • Job - Header Only

  • Ticket - Header and Child Records using Deep Copy

  • eForm - Header and Child Records using Deep Copy

App Navigation

Navigating inside the FieldFX Mobile app has been made easier by:

  • Using a top level navigation for jobs and tickets

  • Jobs and Tickets can be chosen from the hamburger nav and not reset the nav history

  • Jobs and Tickets have a top button navigation on their main screen

  • Navigating in the Job and Ticket doesn’t add to the history

  • Navigating into a ticket from a job opens a new screen with a button bar, and going back returns to the job screen from the ticket

  • Removing the old side bar navigation

  • After creating a new ticket, the user sees the ticket details screen

Base Package

The FieldFX Base Package has been updated with the following:

E-Mail Notification Configuration Tool

This is a new email notification configuration admin tool that can be used to inform users by email when there is a file attached to an sObject. Depending on a selected template, an admin can tailor the text and parameters of the email that is sent.

For more information see:

PM Group Schedules based on Meters

In EAM, you can define meter-based PM Group Schedules, instead of just calendar-based PM Schedules. This will allow generation of multiple PM group details and work orders that are meter-based. Otherwise, multiple PM Schedule would have to be generated each with its own work order (which is the only option currently available for meter-based schedules).

Before, multiple PM Schedules have to be created at each meter schedule interval results in creation of additional work orders.

Sync Profile Wizard Upgrades

These upgrades include:

  • Duplicate Prevention

  • Simplified Lookups

  • Profile Deletion

  • Removal of LFW DataGuide Objects

  • Profile Sniffer for web-based FieldFX Mobile

Other Packages

Lightning

Data Grid

Feature Description

Prevent column resizing on Change/Delete action

Columns can’t be resized in the Data Grid if a column is deleted. This also applies to custom Grid Views. If columns are hidden, the columns aren’t reset.

See Horizontal Scrollbar

Enabled Horizontal Scrollbar if the number of columns exceeded what can displayed on the page.

If there are no items in the Data Grid, the horizontal scrollbar is enabled.

See Column Resizing

Include a new Data Grid Information window.

Read-only information can be seen on the make-up of the Data Grid include columns used and configured settings.

See Data Grid Information

Scheduling

  • You can use drag-and-drop on the Activities Screen to rearrange assignments across roles and activities.

    For example, you can:

    • Drag a record

      • From one role to another in the same or different activities

      • From one role to another within the same or different roles (either the same activity or across activities)

    • See an indication if the contact is not qualified for the new role

  • In S&D, filters now have logic validation.