System Requirements
Introduction
FieldFX has different system requirements for FieldFX Back Office (run on Salesforce) and FieldFX Mobile (which can be run on a Android tablet or iPad). Review the requirements below to ensure the equipment you have can run both parts of FieldFX.
In addition to the requirements below, see the following:
FieldFX Back Office
| To protect your company data, we only support OS versions that get security updates from the device manufacturer |
| Item | Requirement | ||||
|---|---|---|---|---|---|
Internet Connection |
Wired or Wi-Fi |
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Web Browser
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Google Chrome
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FieldFX Mobile
Data Usage
| Light | Heavy | |||||||||||||||||||||
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Scenario |
If you plan to add less than 15 tickets at once or sync less than:
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If you plan to add more than 15 tickets at once or sync more than:
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Requirement |
At least 8 GB of RAM, with 3 GB available for Salesforce browser tabs/FIELDFX app See Other Requirements for Hardware Specifications. |
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Other Requirements
| Android Tablets | iPads | Window Devices | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Model |
If you have questions on whether or not a tablet model is support or not, you can contact your account representative.
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FieldFX can be used on Windows laptops and Windows Surface Pro tablets. |
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Operating System |
The current version and previous version is supported.
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Internet Connection |
Wi-Fi + Cellular models have Assisted GPS (A-GPS), which allows you to record geolocations without an internet or cellular network connection.
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RAM Memory |
At least 8 GB of RAM, with 3 GB available for Salesforce browser tabs/FIELDFX app |
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2 GB or more
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Android Tablets |
iPads |
Window Devices |
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