Schedule & Dispatch Updates

Release Table

This table lists the current version number, the version’s release date, and any notes for that version. Click on the section link to jump to the release note for that version.

Version Release Date Notes

Latest Version
498

10/25/2022

Channel Updates

BETA

10/25/2022

Bug Fixes

1022

497

10/13/2022

Channel Updates

BETA

10/13/2022

Enhancements

784, 631

Bug Fixes

859, 720, 258, and 203

485

2/23/2022

Channel Updates

BETA

February 23, 2022

LATEST

March 23, 2022

Enhancements

242

Bug Fixes

268

483

10/22/2021

Enhancements

234

Bug Fixes

232, 231, and 228

479

4/29/2021

Enhancements

222

Bug Fixes

168, 218, 219, 220, 220, and 225

472

4/1/2021

Bug Fixes

201 and 206

467

1/12/2021

Bug Fixes

165

466

Enhancements

144

Bug Fixes

156, 152, 141, 137, 136, 135, and 135

450

Bug Fixes

141, 137, 138, and 135

Release Notes

Version 498 (10/25/2022)

Bug Fixes

Issue # Summary

1022

We fixed an issue where when selecting a job in Schedule & Dispatch, the top banner displays a Date Range and Required Qualifications but not correctly filtering the Contact list for available techs that can be added to the job.

With this release, the Contact list is correctly filtered by Date Range and Required Qualifications and shows the available techs.

Version 497 (10/13/2022)

Enhancements

Issue # Summary

784

We made an enhancement so when two people access the same record in Schedule & Dispatch, User A won’t lose the scroll position when User B makes an update. Before this version, the push updates would refresh.

631

We have made a change to Schedule & Dispatch so column widths are retained when a user switches between S&D tabs and logging in and out of the Salesforce org.

Bug Fixes

Issue # Summary

859

In Schedule & Dispatch, we fixed an issue so an "/" in the list view no longer causes an error when displaying the list view in a panel.

720

In Lightning mode, we fixed an issue where when creating a new job switches back to the Salesforce Classic mode for the job creation. With this release, clicking +Job opens up the job details in Lightning.

258

We fixed an issue where column headers (including table panels in S&D) weren’t displaying for Boolean columns if the view is switched between views and tabs. With this release, those Boolean column headers appear (including table panels in S&D) if the view is switched.

203

We fixed an issue where not all crew members were showing when the Allow Double Booking checkbox is checked.

With this release, when you click on a scheduled crew planning record (with Allow Double Booking checked) and if it has price book items (which appears as a filter), all the crew members appear.

Version 485 (2/23/2022)

Enhancements

Issue # Summary

242

We have changed the Date/Time fields to show AM and PM instead of just A or P.

Bug Fixes

Issue # Summary

268

We fixed an issue where the S&D Screen didn’t properly display validation error messages in certain scenarios.

Version 483 (10/22/2021)

Enhancements

Issue # Summary

234

We have updated the license key so calendars and timelines work without seeing an "expired license" message.

Bug Fixes

Issue # Area Summary

232

We fixed an issue where the user couldn’t advance forward multiple months if the layout contains a Job Calendar panel with the Contact Timeline panel.

231

Job Summary

We fixed a display issue that could result in flickering when viewing a job summary in a tooltip.

228

Timeline

We fixed a bug that prevented the timestamp from showing in the dialog that displays when hovering over an job on the timestamp.

Version 479 (4/29/2021)

Enhancements

Issue # Summary

222

Threshold for Days in the Day Timeline View

We have updated the behavior for when a planning record shows as including a day for overnight shifts:

  • A record that includes a time span beyond midnight now occupies both days (before and after midnight) on the schedule

  • Records that end on midnight are not considered to span two days.

  • Records that end at any time after midnight (12:01 am or later) are considered to span two days.

Example 1. Record ends at midnight

If a planning record begins on Thursday at 4:00 pm and ends at 12:00 am (midnight) , the day view shows the record as only occupying Thursday.

Example 2. Record ends at one minute after midnight

If a planning record begins on Thursday at 4:00 pm and ends at 12:01 am the next day, the day view shows the record as occupying both Thursday and Friday.

Bug Fixes

# Area Description

168

Timeline

We fixed an issue that caused planning records with RTF fields that contained HTML properties to not display correctly.

218

Timeline

We fixed a bug that caused price book item placeholders to not display properly on the Timeline.

219

Dispatch Tab

We corrected a bug that caused coloring to not apply across all columns.

220

Timeline

We fixed an issue that caused the hover to not display details when a crew planning record did not have an assigned job.

223

Dispatch Tab

We corrected an issue that caused users to have to manually refresh the dispatch grid after adding a new filter.

225

Dispatch

We fixed a bug that caused the font color used for job names to display inconsistently.

Version 472 (4/1/2021)

Bug Fixes

# Area Description

201

Timeline

We fixed a bug that a Contact record’s schedule work from displaying starting time and sorting properly on a Contact table view.

206

Timeline

We fixed an issue that caused start and end dates to not display correctly on the job timeline.

Version 467 (1/12/2021)

Bug Fixes

# Area Description

165

Timeline

We fixed an issue that prevented users from editing events when the timeline was configured to use 1-hour slots.

Version 466

Enhancements

Issue # Summary

144

We have updated the FullCalendar library improving the performance and how events get rendered.

Bug Fixes

Issue # Area Summary

156

S&D Preferences

We fixed an issue where the monthly and weekly interval weren’t working on the timeline view when the user click the next and back buttons. The selected preference didn’t stay selected.

152

Dashboard

We fixed an issue where a dashboard assigned to a user profile wasn’t working. When the Reset All Settings was clicked, the old dashboard appeared.

141

S&D

We fixed an issue where if a contact or equipment is double-booked, the information is lost after the topics are pushed in a force reload. The double-booking indicator didn’t appear before.

137

Equipment Maps

We fixed an issue so when viewing an S&D map with an equipment list, the pins didn’t appear. Now, the equipment pins appear on the map.

136

Widgets

We fixed an issue where widget preferences take effect immediately after changing them.

135

Schedule tab

We fixed an issue where if a user selects a time interval and they switch to another tab, the date is reset when they return to the schedule tab. User selected time interval remains selected if switching away and back.

121

Job Timeline

We fixed an issue where the Start Date defaults automatically to the last date a user logged in.

Version 450

Bug Fixes

Issue # Area Summary

141

S&D

We fixed an issue where if a contact or equipment is double-booked, the information is lost after the topics are pushed in a force reload. The double-booking indicator didn’t appear before.

137

Equipment Maps

We fixed an issue so when viewing an S&D map with an equipment list, the pins didn’t appear. Now, the equipment pins appear on the map.

138

Crew Planning

We fixed an issue so an error doesn’t appear in a crew planning record if no start date is set.

135

Schedule tab

We fixed an issue where if a user selects a time interval and they switch to another tab, the date is reset when they return to the schedule tab. User selected time interval remains selected if switching away and back.