Advanced Pricing Module Overview
Introduction
The Advanced Pricing Module (formerly known as FieldFX CPQ) enables you to create rules that automatically manage pricing and item selection on quotes and tickets. Instead of manually adding required items, adjusting prices, or searching across multiple price books, the module enforces your business logic automatically—preventing errors, ensuring compliance, and streamlining your sales and field service operations.
What It Does
Define rules that automatically add mandatory items to every quote or ticket. Items are added based on conditions you specify—ensuring compliance requirements, billing items, and service prerequisites are never missed. |
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Create pricing rules that automatically adjust prices and costs based on quote or ticket attributes. Price and cost fields can be overridden by customer segment, service level, location, quantity, waste type, environmental conditions, or any other business factor you define. No manual price adjustments needed. |
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Organize price books in a parent-child hierarchy. When users search for an item in a job or quote-specific price book and the item doesn’t exist, they can seamlessly access parent price books to find the right item. This eliminates the need to maintain duplicate items across multiple price books and speeds up item discovery. |
Why It Matters
Every quote and ticket must be accurate and properly priced. Missing items and pricing errors lead to:
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Revenue loss when required items aren’t billed or prices are wrong
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Compliance violations if mandatory items are omitted
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Operational friction when sales and field teams manually verify every quote
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Wasted time searching across multiple price books for the right item
The Advanced Pricing Module eliminates these risks by automating item selection, pricing, and item discovery based on rules you define.
How APM Works
Create rules that specify when items should be automatically added, what prices should apply, and how your hierarchical price books are organized. Rules can reference quote or ticket attributes (customer, service level, location, etc.) as conditions. |
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Organize price books in a parent-child structure linked to jobs, customers, or service lines. When users search for items, they can access parent price books if the item doesn’t exist in the current level. |
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When a user creates a quote or ticket in the back office or field, the module evaluates all rules based on the quote/ticket attributes. |
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Required items are automatically added at the correct price. Users can search for items using the hierarchical price book structure. All rules are enforced consistently |
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Users can override rules when exceptions are warranted, with full audit trail for compliance. |
Key Benefits
| Benefit | Impact |
|---|---|
No Forgotten Items |
Every required item is automatically added—eliminating compliance gaps and revenue leaks. |
Correct Pricing Always |
Prices are applied automatically based on your rules—no manual adjustments or pricing errors. |
Faster Item Discovery |
Users search across hierarchical price books in seconds, reducing time spent looking for the right item. |
Reduced Duplication |
Hierarchical price books eliminate the need to maintain duplicate items across multiple price books. |
Faster Quote Creation |
Sales teams spend less time building quotes—the module handles item selection and pricing automatically. |
Field Compliance |
Rules are enforced on mobile and in the field—not just in the back office. |
Consistency |
Every quote follows the same rules, reducing disputes and pricing errors. |
Increased Revenue |
Automatic item recommendations and required items drive upsells without manual effort. |
Getting Started
To implement the Advanced Pricing Module:
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Identify the pricing rules and mandatory items that govern your business
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Design your hierarchical price book structure
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Build price books and set up rule conditions in the module
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Train your sales and field teams on how rules work and how to use the hierarchical price book search
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Test with a pilot group before full rollout
Need Help?
For questions about setting up and configuring the Advanced Pricing Module, contact your FieldFX support team or account manager.
Recommended Reading
For more information, see:
| FieldFX Documentation | PTC ServiceMax Help Center | Salesforce Documentation |
|---|---|---|
Not Applicable |
Not Applicable |