Admin Portal Tools

Granting Access to Admin Tools

Access to the Admin Portal is available to anyone with the ability to edit or update your org’s Static Resource files.

This access can only be granted through Permission Sets or Profiles to users with a Salesforce license.
  1. From Setup, enter "Permission Sets" in the Quick Find box, then select Permission Sets

    Similar steps can be used for granting access through a Profile instead. Search for Profiles in Setup’s Quick Find box, then select Profiles.
  2. Click the link for the Permission Set Label you need to modify

  3. Scroll to the bottom of the page and select System Permissions

  4. Click Edit Properties

  5. Mark the Enabled checkbox for Customize Application

  6. Click Save

  7. Repeat steps 2-6 for any other permission sets or profiles as needed.

Basics

The Admin Portal give system administrators access to user-friendly screens to manage various aspects of the FieldFX system, such as user access, workflows, price book rules, and viewers to FX Logs and Sync Events.

Screenshot of the Admin Portal Dashboard screen

The Admin Portal Dashboard is responsive, so the tool buttons may not be in the same place on your device.

Information Panels

  • Review information about your Salesforce org and API Limits on the left side of the Admin Portal Dashboard

  • Click Review All Limits to see more details about your org’s API limits

  • Access the Admin Portal documentation (this requires your Production Org credentials)

  • Submit a support case to LiquidFrameworks

Set Up an Admin Portal Tab in Salesforce

  • We have added a Visualforce page that can be used to access the Admin Portal from within Salesforce.

Add a Visualforce tab
  1. From Setup, enter Tab in the Quick Find box

  2. Select Tabs

  3. Scroll down to the Visualforce Tabs section, and select New

  4. Make the following selections in Step 1:

    • Visualforce Page: Admin Dashboard

    • Tab Label: Admin Portal

    • Tab Name: accept the default Salesforce profides

    • Tab Style: Select your preferred icon and tab color

  5. Click Next

  6. With the radio option for Apply one tab visibility to all profiles selected, select Tab Hidden

  7. Select Apply a different tab visibility for each profile and then select Default On for each profile that needs access to the Admin Portal

  8. Select Next

  9. Deselect Custom Apps that do not need to include the tab

  10. Select Save

Access the Salesforce Tab

Once created, users for the profile(s) with access can go to the portal from the App Launcher in Salesforce.

  1. Select the 9 dot app launcher

  2. Enter Admin in the search bar, then select Admin Portal

    The Admin Portal displays within the Salesforce tab, logged in as the user.

  • Multi-Session log in is not supported when accessing the Admin Portal within Salesforce. For Multi-session support, access the Admin Portal directly from https://admin.fieldfx.com.

  • Access to the Admin Portal requires that the user’s Profile or a Permission Set they are assigned to have access to the org’s _Customize Application System Permission.

Multiple Logins

  • The Admin Portal supports multiple logins, making it easy to manage changes across sandbox and production environments.

  • Log in to multiple environments, then use Switch User to change which user is active.

Step by Step

  1. Log in to the Admin Portal for an environment as normal

  2. From the Dashboard or any of the Admin Portal tools, select the user icon at the top right corner of the screen

    User Info Icon
  3. Select Switch User

    user info switch user
  4. Select an existing user session to switch toor Select Production or Sandbox to add an additional log in and switch to that user

    user info active sessions

Mobile Tools

Mobile Field Updates

  • FX Mobile Field Updates

  • Define default fields a mobile user sees when they create a new record

  • Create rules to automatically update values on fields as the user edits a record

Mobile Filters

Mobile Help Builder

  • FX Mobile Help Tour Builder

  • Modify the default help text messages that display when a mobile user selects the question mark button in the lower left of the mobile screen

  • Create help text messages for additional languages that display based on the mobile user’s default language settings in their Salesforce user profile

Mobile Rollups

  • Use Mobile Rollups to display values in fields in FieldFX Mobile based on the values in other fields

Mobile Validations

Pricing Tools

Price Book Rules

Security

Record Access Check

  • See what kind of permissions a user has to a particular record with the Record Access Check tool

User Share View

  • Review a list of records that a user has access to and whether they are the owner, have access due to a rule, or were manually given access to the record

  • User Share View

User Wizard

  • Create a new record or manage the security of existing user records with a step-by-step User Wizard

Sync

FX Logs

  • FX Logs

  • Display sync events, analyze slow syncs, and review sync errors

Sync Event Viewer

  • Sync Event Viewer

  • Display sync event errors by user

  • Modify sync events to correct errors

  • Preprocess modified events

Sync Configuration Wizard

  • Sync Configuration Wizard

  • Create Sync Profiles to manage what objects, fields, and attachments sync to mobile devices for groups of users

  • Manage the AltSync fields for objects

Miscellaneous

DataGuide

Report Templates

Status Workflow

  • Manage the sequence of statuses for records with the Status Workflow tool

Additional Tools

System Status

User Management