FX Trucking 2021 Updates

We have added the ability to cancel a dispatched route.

Routes in Pending, Dispatched, or In Progress can be canceled.

Completed routes cannot be canceled.

To cancel a route, hover over the route to cancel on the timeline in the Route Dispatch screen, then select the cancel icon.

Drivers receive a notification on their mobile device.

Dispatchers can delete routes that are in the Route Dispatch’s Inbox (that is, the route is unassigned).

Deleting a route also deletes the associated Ticket.

Select the route to delete, then select the Delete button.

Drivers may enter a value while loading or unloading items on a route that do not pass validation rules on the ticket.

The Route Dispatch tab now notifies dispatchers of routes with errors by displaying a notification bell on the route.

The dispatcher can hover over the route to see a tooltip with details of what the driver entered.

Click Update Ticket Item to review the ticket and apply changes.

Click the checkmark button to clear the notification.

When a driver adds a delay in the FX Trucking mobile app, an alert displays on the Route Dispatch timeline

Dispatcher receives a Salesforce notification

Hover over the route to see the messages about driver delays

Drivers can add an alternate or additional disposal site location to a route.

When a disposal site changes or gets added, dispatchers receive Salesforce notifications.

The tooltip for a route on the Route Dispatch screen reflects disposal site changes.