Catalog Item Setup
Prerequisites
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Setup 
 To add catalog items, you must:
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Permissions 
 To add catalog items, you need:- 
Minimum permissions for the FieldFX modules you are using 
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System permissions: - 
Customize Application 
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Manage Sharing 
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View Setup and Configuration 
 
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Basics
Catalog items represent items billed to customers.
How it Works
When you add a catalog item, you can add the following records:
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Stock Items 
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Price Book Items, which can then become: - 
Quote Items 
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Ticket Items 
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Invoice Items 
 
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Equipment Records
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Equipment records store information about the equipment used on jobs. 
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You must link equipment to a catalog item. The equipment then inherits the catalog item’s description and record type. 
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You can only link an equipment record to one catalog item. However, you can link a catalog item to multiple equipment records. 
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You can add multiple equipment records for a catalog item if you have multiple pieces of the same equipment. 
Stock Items
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Stock items track the on hand quantity of a catalog item at a warehouse. 
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You can only add one stock item per catalog item, per warehouse. 
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Select Track Inventory for a catalog item to track its on hand quantity using the Inventory Tracking feature. 
Price Book Items
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Price book items define the price to charge for a catalog item in a price book. 
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You normally add one price book item for a catalog item per price book. 
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However, you can add multiple price book items for a catalog item if they are child items in the same package. 
Quote Items
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Quote items are price book items on quotes. 
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You can add multiple price book items to a quote. 
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You can only add price book items from the quote’s price book or one of its hierarchical price books. 
Ticket Items
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Ticket items are price book items on tickets. 
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You can add multiple price book items to a ticket. 
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You can only add price book items from the job’s price book or one of its hierarchical price books. 
Invoice Items
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Invoice items are price book items on invoices. 
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You can add multiple price book items to an invoice. 
Record Types
When you add a catalog item record type, you must also:
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Add the record type to the Ticket Item Record Type picklist on the Catalog Item object. 
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Add the record type to the Price Book Item object. 
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Add the record type to the Quote Item object. 
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Add the record type to the Ticket Item object. 
Adding a Catalog Item
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Open the Catalog Items tab 
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Click New 
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Complete the following: - 
In Item Code, enter an identifying code to use for the item 
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In Description, enter a catalog description for the item 
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In Sequence Number, enter a sequence number to use for the item 
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In Ticket Item Record Type, select the type of item you are adding 
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In Classification, select a classification for the item 
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In UOM, select the unit of measurement used for the item 
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In Breadcrumb, enter a unique identifier to categorize the item in catalog item lists 
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In Cost, enter the cost of the item to your company 
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Select Track Inventory if you are going to use the Inventory Tracking feature 
 
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Click Save 
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Configure sharing settings to grant access to the catalog item.