Catalog Item Setup
Prerequisites
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Setup
To add catalog items, you must: -
Permissions
To add catalog items, you need:-
Minimum permissions for the FieldFX modules you are using
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System permissions:
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Customize Application
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Manage Sharing
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View Setup and Configuration
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Basics
Catalog items represent items billed to customers.
How it Works
When you add a catalog item, you can add the following records:
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Stock Items
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Price Book Items, which can then become:
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Quote Items
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Ticket Items
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Invoice Items
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Equipment Records
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Equipment records store information about the equipment used on jobs.
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You must link equipment to a catalog item. The equipment then inherits the catalog item’s description and record type.
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You can only link an equipment record to one catalog item. However, you can link a catalog item to multiple equipment records.
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You can add multiple equipment records for a catalog item if you have multiple pieces of the same equipment.
Stock Items
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Stock items track the on hand quantity of a catalog item at a warehouse.
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You can only add one stock item per catalog item, per warehouse.
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Select Track Inventory for a catalog item to track its on hand quantity using the Inventory Tracking feature.
Price Book Items
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Price book items define the price to charge for a catalog item in a price book.
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You normally add one price book item for a catalog item per price book.
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However, you can add multiple price book items for a catalog item if they are child items in the same package.
Quote Items
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Quote items are price book items on quotes.
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You can add multiple price book items to a quote.
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You can only add price book items from the quote’s price book or one of its hierarchical price books.
Ticket Items
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Ticket items are price book items on tickets.
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You can add multiple price book items to a ticket.
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You can only add price book items from the job’s price book or one of its hierarchical price books.
Invoice Items
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Invoice items are price book items on invoices.
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You can add multiple price book items to an invoice.
Record Types
When you add a catalog item record type, you must also:
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Add the record type to the Ticket Item Record Type picklist on the Catalog Item object.
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Add the record type to the Price Book Item object.
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Add the record type to the Quote Item object.
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Add the record type to the Ticket Item object.
Adding a Catalog Item
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Open the Catalog Items tab
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Click New
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Complete the following:
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In Item Code, enter an identifying code to use for the item
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In Description, enter a catalog description for the item
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In Sequence Number, enter a sequence number to use for the item
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In Ticket Item Record Type, select the type of item you are adding
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In Classification, select a classification for the item
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In UOM, select the unit of measurement used for the item
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In Breadcrumb, enter a unique identifier to categorize the item in catalog item lists
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In Cost, enter the cost of the item to your company
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Select Track Inventory if you are going to use the Inventory Tracking feature
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Click Save
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Configure sharing settings to grant access to the catalog item.