System Requirements

FieldFX Back Office

Item Requirement

Internet Connection

Wired or Wi-Fi

Web Browser [1]

Google Chrome [2]

FieldFX Mobile

Light Data Usage

Scenario Requirement

If you plan to:

  • Add less than 15 ticket items at once

  • Sync less than 1000 accounts

  • Sync less than 1000 contacts

  • Sync less than 1000 equipment records

  • Sync less than 2 price books

A device with at least 2 GB RAM, such as:

Heavy Data Usage

Scenario Requirement

If you plan to:

  • Add more than 15 ticket items at once

  • Sync more than 1000 accounts

  • Sync more than 1000 contacts

  • Sync more than 1000 equipment records

  • Sync more than 2 price books

A device with at least 2 GB RAM, such as:

Other Requirements

Android Tablets

Item Requirement

Operating System

Android 4.4.2 or later. [2]

Internet Connection [3]

WiFi, wired, or cellular connection required to sync data

RAM

2 GB or better [4]

Web Browser

Google Chrome [5] [6]

iPads

Item Requirement

Model [7]

  • iPad Air 2 or newer

  • iPad Mini 4 or newer

  • iPad Pro any model

Operating System

  • iOS 11 or later

  • iPadOS 13.1 or later

    (Remember to always test thoroughly before upgrading software on devices.)

RAM

2 GB or better [8]

Internet Connection [9]

WiFi, wired, or cellular connection required to sync data

Web Browser

Safari .[10] [11] [12]

Windows Devices

Item Requirement

Operating System

Windows 7 or later [13]

Internet Connection [14]

WiFi, wired, or cellular connection required to sync data

RAM

2 GB or better [15]

Web Browser [16]

Google Chrome [17]
FieldFX Windows Client [17]
1. Enable JavaScript, cookies, and TLS 1.2 for all browsers.
2. Use the latest version for best peformance.
3. GPS-equipped hardware or an Internet connection is required to record geolocations.
4. Devices with less than 2 GB RAM are unsuitable.
5. Use the latest version of Google Chrome for best performance.
6. You can only run FieldFX Mobile in Google CHrome on an Android device.
7. Wi-Fi + Cellular models have Assisted GPS (A-GPS), which allows you to record geolocations without an internet or cellular network connection.
8. iPads with less than 2 GB RAM are unsuitable.
9. Wi-Fi only models must be connected to the Internet (that is, online) to record geolocations. Cellular-equipped models can record geolocation while offline.
10. You can only run FieldFX Mobile in Safari on an iPad.
11. You must run FieldFX Mobile in a Safari browser window in iOS 11.
12. Use the latest version of Safari for best performance.
13. Use the latest version of Windows for best performance.
14. GPS-equipped hardware or an Internet connection is required to record geolocations.
15. Devices with less than 2 GB RAM are unsuitable.
16. You can only run FieldFX Mobile in GOogle Chrome or the FieldFX Windows Client on a Windows device.
17. Use the latest version for best performance