FX E-Ticketing Overview

FX E-Ticketing streamlines your quote-to-cash process.

Sales representatives can generate instant quotes for the work required by customers.

When a customer approves a quote, you can convert the quote into a job.

You can then add tickets that include quote items for each round of work completed on the job.

Delayed delivery of tickets is a thing of the past with FX E-Ticketing.

FX E-Ticketing streamlines the entire field ticketing process throughout your organization.

Operations managers can create jobs and tickets and send the information to crews in the field, along with driving directions.

Field personnel, using FieldFX Mobile online or offline, can update or add new contract-compliant tickets and capture signatures while working remotely.

When field personnel return to a location with an internet connection, they simply push a button in FieldFX Mobile to sync with the FieldFX cloud, making job information instantly accessible to operations personnel in FieldFX Back Office.

Operations personnel know the status of completed tickets as soon as field personnel sync with the FieldFX cloud.

Accounting personnel can transfer job information from FieldFX to your company’s accounting software and create invoices more easily.

With most of the job information loaded automatically, your quality control process is fast and easy.

Create quotes and tickets based on standardized price books.

You can set up price books for general use or specific customers, offices, or business segments.

A powerful Rule Engine empowers your administrators with the ability to model various types of pricing scenarios and contracts including parent-child items, items tied to specific types of work, default minimum and maximum quantities, and cost-plus items.

Configure price books to use rules that automatically add, recommend, and disallow items on quotes/tickets given certain conditions.

FX E-Ticketing ensures that these items get added to quotes/tickets, even if the field personnel forget to add them.

This means you avoid lost revenue due to missing billable items.

Ticket reports display ticket data in report format.

You can get customers to sign ticket reports digitally to approve work completed.

You can then attach signed reports to tickets as PDFs so that accounting personnel can use them to bill customers.

You can create customized electronic forms (FX Forms) to look like your existing paper forms, such as:

Personnel can complete forms electronically in the office or at the work site and attach them to jobs or tickets for future reference, eliminating the need for paper-based forms.

Attach receipts, safety forms, job plans, photos, and drawings in a variety of formats to jobs and tickets.

Attach documents at any time, online or offline, making it more convenient to keep documents for future reference.

FX E-Ticketing Module Setup