Logging In to FieldFX Mobile
Prerequisites
To setup and use FieldFX Mobile, you need to:
Have these user licenses | Have these permissions | Complete these tasks and review these topics before continuing |
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Download the FieldFX Mobile Pro app for your device. For more information, including how to install or login for your device, see FieldFX Mobile Pro. |
Production vs. Sandbox
A Production org is where you use FieldFX to manage field operations. |
A Sandbox org is where you test new features, experiment with configurations, and train users. |
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You need different URLs to access your Production and Sandbox orgs.
Best Practices
App Shortcuts
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Use the following URLs to create app shortcuts for FieldFX Mobile.
Production:
Sandbox:
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If you don’t use the correct URL for app shortcuts, you can’t use FieldFX Mobile offline.
Multiple Tabs or Windows
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Don’t open multiple tabs or windows in your web browser when using FieldFX Mobile.
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When you open a new tab or window, you can’t use FieldFX Mobile in the last tab or window.
Android Devices
Access Production or Sandbox
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Open Google Chrome.
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Access the production or sandbox URL:
Production:
Sandbox:
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Enter your login credentials:
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For Production, enter your login credentials.
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For Sandbox, enter your username followed by the Sandbox name.
Example 1. A possible username for a sandbox named s1.Enter
asmith@isp.com.s1
if the name of your sandbox iss1
.
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Select Login.
Select Accept if the license agreement displays. |
Creating a Homescreen Shortcut
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Open Google Chrome.
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Access the production or sandbox URL:
Production:
Sandbox:
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Touch the Bookmark icon in the address bar.
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Touch EDIT on the confirmation message.
A confirmation message displays at the bottom of the page.
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Complete the following:
For Production… For Sandbox… Name:
FieldFX Mobile
Name:
FieldFX Mobile Sandbox
URL:
URL:
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Close the Edit bookmark window.
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Open the Chrome menu and select Bookmarks.
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Select the FieldFX Mobile or the FieldFX Mobile Sandbox bookmark.
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As quickly as you can, open the Chrome menu and select Add to homescreen.
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Change the Title of the bookmark:
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Production:
FieldFX Mobile
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Sandbox:
FieldFX Mobile Sandbox
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Touch Add.
A shortcut now displays on the Homescreen.
iOS Devices
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Complete one of the following:
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Use the Production or Sandbox URL:
Production URL:
Sandbox URL:
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iOS 11 or later
Open Safari and go to https://www.fieldfx.com/. -
iOS 10
Open the FieldFX Mobile web clip on the Home screen.
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iOS 11 or later
Open Safari and go to https://sandbox.fieldfx.com/. -
iOS 10
Open the FieldFX Mobile Sandbox web clip on the Home screen.
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If Production, enter your login credentials.
If Sandbox, enter your username followed by the Sandbox name.Example 2. A possible username for a sandbox named s1.Enter
asmith@isp.com.s1
if the name of your sandbox iss1
. -
Enter your login password.
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Select Login.
Select Accept if the license agreement displays. |
Creating a Web Clip
Web clips are not supported on devices running iOS 11 or later. |
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Open Safari.
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Access either the production or sandbox URL.
Production:
Sandbox:
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Tap Share.
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Tap Add to Home Screen.
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Name the icon:
Production:
Sandbox:
FieldFX Mobile
FieldFX Mobile Sandbox
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Tap Add.
A web clip now displays on the Homescreen.
Windows Devices
Access Production or Sandbox
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Open Google Chrome.
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Go to the production or sandbox URL:
Production:
Sandbox:
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If logging into production, enter your production login credentials.
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If logging into a sandbox, enter your username followed by the Sandbox name.
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Select Login
You can also use the FieldFX Windows Client on laptops Example 3. A possible username for a sandbox named s1.Enter
asmith@isp.com.s1
if the name of your sandbox iss1
.Select Accept if the license agreement displays