Ticket Log Grid Screen Configuration

image

1: Ticket Log Grid Column

Controlled by the Ticket Log fields on the Ticket Log's compact page layout.

If there is not a primary compact page layout, it uses the Master Page Layout.

2: Ticket Log Grid Cell Data

Controlled by the Ticket Log fields on the Ticket Log’s compact page layout for that item’s Record Type.

3: Add New Ticket Log Button

The user must have Create permission to the FX5__Ticket_Log__c object.